Completed Project Feedback Form

Please complete and submit the form below so that we may have a better understanding of how Senate Masonry fared in the execution of your project. (* Indicates required field.)

Your Name*:
Your E-mail*:
 
Quality
1. Did we meet your expectations for a Quality Masonry Product? (1 = Very Dissatisfied, 10 = Very Satisfied)
1 2 3 4 5 6 7 8 9 10
 
2. In what areas can we improve the quality of our masonry? (Check all that apply)
Mortar Joints
Wash Down
Vertical Alignment
Horizontal Alignment
Precast
Arches
Corners
Please enter any additional comments about the quality of our masonry below.
 
Performance
1. Did we meet your expectations for a timely installation of the masonry? (1 = Very Dissatisfied, 10 = Very Satisfied)
1 2 3 4 5 6 7 8 9 10
 
2. In what areas can we improve the performance of our masonry? (Check all that apply)
Manpower
Productivity
Cooperation with Other Trades
Availability of Materials
Supervision
Utilization of Equipment
Please enter any additional comments about the quality of our performance below.
 
Safety
1. Did we meet your expectations for a Safe Masonry Installation? (1 = Very Dissatisfied, 10 = Very Satisfied)
1 2 3 4 5 6 7 8 9 10
 
2. In what areas can we improve the safety of the masonry installation? (Check all that apply)
Hard Hats
Safety Glasses
Scaffolding Planking
Scaffold Braces
Scaffold Pins
Ladders
Fall Protection
Equipment Operation
MSDS
Fire Extinguishers
Please enter any additional comments about the quality of our safety below.
 
3. Did our Foremen enforce safety in an effective manner?
Yes No
 
4. Did our workmen cooperate with your request concerning safe practices?
Yes No
 
Project Management
1. Was the contract delivered in a timely fashion?
Yes No
 
2. Was an insurance certificate provided in a timely fashion?
Yes No
 
3. Were submittals and samples delivered in a timely fashion?
Yes No
 
4. Were mock-ups built in a timely fashion?
Yes No
 
5. Were RFI's submitted in a timely fashion?
Yes No
 
6. Was change order pricing provided in a timely fashion?
Yes No
 
7. Were Certified Payrolls delivered in a timely fashion?
Yes No
 
8. Were invoices provided in a timely fashion?
Yes No
 
9. Were Close-Out documents delivered in a timely fashion?
Yes No
 
10. Were punch out items taken care of in a timely fashion?
Yes No
 
11. Please rank the project foreman:
Not Effective
Poor
Average
Effective
Extremely Effective
 
12. Please rank the project manager:
Not Effective
Poor
Average
Effective
Extremely Effective
 
Overall
1. Please rate the masonry portion of this project collectively considering Quality, Performance and Safety.
1 = Very Dissatisfied
3 = Poor
5 = Fair
8 = Satisfied
10 = Very Satisfied
 
2. Was our company a valuable asset to your construction team?
Yes No
 
3. Would you recommend Senate Masonry for your next masonry project?
Yes No
 
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Contents © Senate Masonry, Inc.
3750 University Blvd. W Suite 200 | Kensington, MD 20895
Phone: 301-816-0013 | Fax: 301-542-0081